FAQs

FAQ's

What payment methods do you accept?

We accept MasterCard, Apple Pay, Google Pay, Visa, American Express, Klarna and PayPal

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Is tracked delivery available?

Yes, tracked worldwide delivery on all products.  

How long will it take for my order to arrive?

We partner with quality global suppliers and aim to have your order to you as soon as possible. Shipping can take anywhere between 7 -12 days depending on our stock and suppliers.

Where are you based?

We are based in the U.K

How can we contact you?

If you have any further questions or queries, please email us hello@offbeatabode.com